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Open LMS 3.8 MP1 Release Notes

Here’s everything you need to know about the Open LMS 3.8 MP1 Release. This is a working document, so follow this page and check back often for updates!

1. Release Schedule

Open LMS Release Date

Production Data Center Upgrade Schedule

August 13, 2020

  • North America, Central America, South America (Virginia, USA datacenter): Clients will be upgraded according to their timezone:
    • Eastern, Amazon and Newfoundland-Labrador Timezones: August 13, 2020, at 12:30 AM – 2:30 AM EDT
    • Central Timezone: August 13, 2020,  at 12:30 AM – 2:30 AM CDT
    • Mountain and Pacific Timezones: August 13, 2020, at 12:30 AM – 2:30 AM PDT
  • South America (Sao Paulo, Brazil datacenter): August 13, 2020, at 12:30 AM – 2:30 AM BRT
  • EMEA (Frankfurt datacenter): August 13, 2020, at 12:30 AM – 2:30 AM CEST
  • APAC excluding Australia and New Zealand (Singapore datacenter): August 13, 2020, at 12:30 AM – 2:30 AM SGT
  • Australia and New Zealand (Sydney, AU datacenter): August 13, 2020, at 12:30 AM – 2:30 AM AEST

Non-Production Sites Upgrade Schedule

To improve the quality of the upgrade process and shorten the production upgrade window, non-production (sandbox) sites will be upgraded on Thursday, August 6, 2020, between 9:00 AM – 5:00 PM EDT.

Downtime will be required for your production and non-production sites during this window.

2. Recommended browsers


  • Chrome
  • Firefox
  • Safari
  • Edge
  • Internet Explorer


  • MobileSafari
  • Google Chrome

For the best experience and optimum security, we recommend that you keep your browser up to date.

Note: Legacy browsers with known compatibility issues with Moodle 3.8:

  • Internet Explorer 10 and below
  • Safari 7 and below

3. Release highlights

Open LMS users with Office 365 accounts can now create Teams meetings. The plugins has been installed and is enabled for all our customers. Teams meetings can be created using the Atto Editor.

Snap – Page resource content redesign

The Page resource, and how it used to display its contents in courses and general sites, has been redesigned in order to improve its usability, accessibility and general coherency between themes. 

Before, the Page resource rendered its contents on the same site by displaying a new container on top of the Page resource’s description. This presented some AX and UX issues.

Right now, it was set as default for all Page resource’ contents to open on a new window, as per other Moodle themes.

This setting can be disabled if the past functionality is desired in ( Site Administration > Appearance > Themes > Snap > Course display)

Snap – New Messages icon

A new message icon has been added to the Snap header. This has been added in order to allow an easier way to view messages notifications and access those particular messages. By default, the icon will have the theme site color, and the notification bubble on the right.

Cache functionality in Snap Personal menu

In Snap’s advanced feed, within the Personal menu, a new cache functionality was introduced in order to improve this view performance. The cache is set to refresh every 30 minutes by default.

It is important no note that this functionality can be changed and customized by Admins at site level ( Site Administration > Appearance > Themes > Snap > Course display)

Maximum file size for Conduit Upload tab

When uploading a Conduit file through the interface, in the Operations > Upload tab, users have now a new maximum file size restriction of 1 MB for all types of Conduit feed files.

This restriction was added in order to prevent performance issues or file locks, that can prevent the Conduit scheduled tasks from running.

Users have the option to upload files smaller than 1 MB. If the file is larger, they can either divide it into smaller files or upload the bigger file directly through the SFTP.

4. Updated plugins

Review all plugins in our Plugin Matrix

Community Plugins and Open LMS maintained Plugins

Plug-in NamePlug-in Components
Atto: Teams Meetingslib/editor/atto/plugins/teamsmeeting
Intellicartblocks/products_catalog enrol/intellicart local/intellicart user/profile/field/vendor

5. Bug Fixes and Minor Enhancements

3.8 HF1

  • Moodle Core
    • Backport MDL-68696
    • Backport MDL-52578
  • Open LMS
    • Open Forum with many discussions and with Post Options Allow substantive and Bookmarking improvements
    • Open Reports – Minor issues
  • Conduit
    • Link to Conduit help updated
  • PLD
    • Course start and end dates show the date in the event text
  • Snap
    • Cover Carousel – Display issues with the images selector

3.8 HF2

  • Moodle Core
    • Backport MDL-68696
  • Open LMS
    •  Built with Open LMS – link in footer correct redirection
  • Ally
    • Exception thrown in Ally filter
    • Files attached to Core forum discussion not annotated by Ally

3.8 MP1

  • Moodle Core
    • Backport MDL-68696
    • Backport MDL-67700
  • Open LMS
    • Update query within get_unsynced_submissions not compatible with MS SQL Server
    • Open Forum display start and end dates being disabled when editing
    • Messages issue, duplicated response
    • Open Forum recent forum posts summary does not respect viewfullnames capability
    • Actions are being triggered on specific dates rather than relative dates for course start and end date
  • Ally
    • Files attached to Core forum discussion not annotated by ally
  • Collaborate
    • First name and last name not sent via Rest API in mod_collaborate
  • Intelliboard
    • Intelliboard time tracking – deprecated use of Synchronous XMLHttpRequest
  • Snap
    • Feature spots – When alert message is displayed some description text are overlapped
    • Snap not labeling some hidden content as Not published to students
    • Edge case causes Snap text to show activity as hidden when it is not
    • Advanced feeds break when there’s an exception
    • Cache advanced feeds in front end to reduce back-end calls and improve performance
    • From Page resource new implementation, review Ally icons for the activity
    •  In Snap when clicking on the message indicator (number on profile picture), the link is taking users to the Snap personal menu instead of the Messaging page
    • Unable to add or delete blocks in course with embedded h5p activity